Thank you for shopping with Drocery. If for any reason you are not happy with the product(s) that you have received, we invite you to review our return and refund policy. The following terms and conditions are applicable for any of the products that you have purchased with us. 

Eligibility for Returns:

Products must be returned within 7 Days.

Condition of Products:

Items must be in their original condition, unopened for packaged goods, and reported for damage or spoilage within the designated period.

Your Order Cancellation Rights

You can cancel your order within 2 hours of placing it. To exercise your right to cancel, please inform us by sending an email to contact.drocery@gmail.com or by messaging us on WhatsApp at 9328392135.

We will reimburse your order no later than 15 days from the receipt of your cancellation request. 

Return and Refund Guidelines for Different Products on Drocery 

How to Initiate a Return

Email us at contact.drocery@gmail.com or send a message via WhatsApp at +91 9328392135 with your order details.

Refund Process

Refunds will be processed within 15 days of receiving the returned product or cancellation request.

Shipping Costs:

Customers are responsible for paying the return shipping costs unless the item was damaged or incorrect.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

We only replace Products if they are defective or damaged. If you need to exchange an item, please contact us at support@drocery.com.

Changes to the Policy:

Drocery reserves the right to modify or update this return policy at any time. Customers are advised to review the policy regularly.

For any queries related to returns, please contact our customer support team.