Overview
Our privacy policy, along with the terms and conditions on our website, provides clarity on how we collect and use your information, as well as your rights regarding that information. By accessing our website, you confirm that you understand and agree to the details provided.
How is Your Information Collected?
We collect information about you in the following ways:
- Website Visits: Information is gathered when you visit our website or related sites.
- Registration and Purchases: Data is collected when you register or buy products.
- Engagements: Information from promotions, surveys, competitions, and questionnaires.
- Customer Interactions: Data collected when you contact us via email or customer care.
How is Your Information Used?
The information we collect helps us serve you better by:
- Managing and improving the website for a better user experience.
- Personalizing your navigation and product recommendations.
- Updating you about changes to the website.
- Maintaining your account for seamless shopping.
- Understanding shopping preferences to enhance our product offerings.
- Processing your orders efficiently.
- Managing promotions and surveys.
- Sharing relevant product information from brands under Drocery.
- Verifying your identity to prevent fraud.
Rest assured, your personal information is kept safe and will not be shared with outside individuals or companies for marketing purposes.
Marketing and Research
By agreeing to our terms, you may receive:
- Updates on offers and products available at Drocery.
- Information from our sister companies.
- Requests for feedback to enhance our services.
You can opt out of marketing communications at any time, which may prevent you from receiving special offers. Customize your preferences under “My Account.”
Cookies
Cookies are small text files downloaded to your device when you visit a website. They help improve your browsing experience. Here are the types of cookies we use:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Remain on your device for a set period and are activated on subsequent visits.
- Strictly Necessary Cookies: Essential for providing requested services (e.g., shopping carts).
- Performance Cookies: Collect anonymous data on website usage to improve the experience.
- Functionality Cookies: Remember user preferences to enhance your experience.
- Targeting/Advertising Cookies: Tailor ads based on your browsing habits and interests.
Cookies help personalize your experience but do not track your activity on other websites.
Managing Cookies
You can manage cookie settings through your browser’s Help menu. Disabling cookies may limit your ability to use certain features of the website.
Safety of Your Information
We do not ask users to disclose information to anyone outside our company, except with your consent in special circumstances.
Links to Other Websites
Our website may contain links to external sites that are not governed by our policy. Their safety and operation may differ from ours.
Policy Updates
This privacy policy is effective as of 29/9/2024 and may be updated at any time.
Contact Us
For any queries, please reach out to us at support@drocery.com.